How to Build a High-Performing Remote IT Team: Practical Tips and Best Practices

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In recent years, remote work has become increasingly popular. In fact, according to a survey conducted by Buffer, 98% of remote workers would like to continue working remotely, at least some of the time, for the rest of their careers. With more companies shifting to remote work, it’s important to know how to build and manage a high-performing remote IT team. In this article, we’ll offer practical tips and best practices for building and managing a remote IT team.

Hire the right people

When building a remote IT team, it’s important to hire the right people. You need to ensure that they have the necessary skills and experience to do the job, but also that they are a good fit for your company culture. When interviewing candidates, make sure to ask questions that will help you determine whether they are a good fit for remote work, such as:

  • Have you worked remotely before?
  • How do you stay organized when working from home?
  • How do you communicate with your team when working remotely?

Set clear expectations

When managing a remote IT team, it’s important to set clear expectations. You need to ensure that everyone knows what is expected of them, what their responsibilities are, and how they will be evaluated. This includes setting clear goals and deadlines, as well as communicating how performance will be measured.

Use the right tools

When working remotely, communication is key. You need to ensure that your remote IT team has access to the right tools to communicate effectively. This includes tools like Slack for messaging, Zoom for video conferencing, and Trello for project management.

Create a positive company culture

When working remotely, it’s important to create a positive company culture. This means fostering an environment of trust, respect, and collaboration. You can do this by organizing virtual team-building activities, encouraging open communication, and recognizing team members for their contributions.

Offer ongoing training and support

When managing a remote IT team, it’s important to offer ongoing training and support. This includes providing access to resources like online courses and webinars, as well as offering regular feedback and coaching.

Benefits of remote work

Remote work has many benefits, including:
Increased productivity: Remote workers are often more productive because they have fewer distractions and can work in a more comfortable environment.
Cost savings: Remote work can save companies money on office space, equipment, and utilities.
Improved work-life balance: Remote work allows employees to work from home, which can improve their work-life balance.
Access to a larger talent pool: Remote work allows companies to hire talent from anywhere in the world, giving them access to a larger talent pool.

Industry expert insights

According to Darren Murph, Head of Remote at GitLab, “Building a remote IT team requires a shift in mindset. You need to focus on outcomes, not inputs. This means setting clear goals and deadlines, and trusting your team to get the job done.”

If you’re interested in learning more about how to build a high-performing remote IT team, or if you’re looking for IT outsourcing services, book a free consultation with us today. We’ll be happy to discuss your needs and provide you with a customized solution.

Resources used:

  • Buffer State of Remote Work 2021 report
  • Forbes article: The Benefits of Remote Work
  • GitLab Guide to Remote Work
  • Sourcellite HR experts

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