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Best practices for managing outstaffed IT Teams. (5 minutes)

As businesses around the world turn to outstaffing to access top-tier IT talent, effective management of these remote professionals is emerging as a critical competency. Fear not, for Sourcellite is here, not only to teleport the talent, but also to navigate your spaceship through this newfound galaxy.

Clear Communication

Effective communication is the foundation of successful remote team management. Ensure that your team has a clear understanding of their roles, responsibilities, and project objectives. Regular check-ins, video conferencing, and collaboration tools can facilitate seamless communication.

Define KPIs and Expectations

Clearly defined Key Performance Indicators (KPIs) and expectations set the standard for what needs to be accomplished. Regular performance assessments based on these KPIs help keep the team focused and motivated.

Invest in Technology

Leveraging the right technology can significantly enhance the efficiency of your remote team. Project management tools, communication platforms, and secure cloud services are essential for successful remote work. Just remember: onboard your team correctly. Provide them with training sessions, guides, and allow a settling-in period to get used to the platforms you use. Even if they did use it before, the methodology could (and will) defer.

  • Project management tools: Asana, Trello, Jira, Clickup
  • Communication Platforms: Slack, Microsoft Teams
  • Secure Cloud Services: Google Drive, Dropbox, OneDrive
  • Video Conferencing Tools: Zoom, Google Meet, Microsoft Teams

There are some platforms that offer a combination of these features, though none covers all four to the same extent as the individual tools mentioned.
Microsoft 365 (formerly known as Office 365) – It includes Microsoft Teams for communication and video conferencing, OneDrive for file storage, and Planner for project management. However, Planner may not be as robust as dedicated project management tools like Asana or Jira.
Google Workspace (formerly known as G Suite) – It provides Google Meet for video conferencing, Google Drive for file storage, and Google Chat for communication. Google also offers a project management add-on called Google Workspace Marketplace, but it’s not as comprehensive as dedicated project management tools.
Zoho – It offers an all-in-one suite that includes communication (Zoho Connect), file storage (Zoho Docs), and project management (Zoho Projects). However, it might not be as widely adopted as Microsoft 365 or Google Workspace.
Slack – While primarily a communication tool, Slack has integrations with many project management tools like Asana, Trello, and Jira, as well as file storage services like Google Drive and Dropbox. Slack also has built-in voice and video conferencing features.

Cultural Sensitivity

Outstaffing often involves working with professionals from different cultural backgrounds. Embracing this diversity and fostering a culture of inclusivity and respect can lead to a more motivated and productive team. Tools like Hofstede’s Cultural Dimensions can be useful for understanding cultural differences in work environments. Google it, and keep up the great work!

Continuous Learning and Development

Investing in the ongoing development of your remote IT team not only boosts productivity but also fosters loyalty and job satisfaction. Regular training sessions, webinars, and e-learning opportunities can go a long way in this regard. And don’t forget to have some fun having that calls!

In conclusion, managing an outstaffed IT team effectively is crucial to fully leverage the benefits of outstaffing. By keeping these strategies in mind, you can ensure a harmonious and productive working relationship with your remote IT professionals. Stay tuned for more insights on outstaffing and the future of work in our upcoming posts.

* to add adding external links to the article for the tools mentioned to improve its SEO

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